Our Llama Llama backpacks are a fun take on our most popular design. We have spent years working on the perfect backpack for kids. One that is fun on the inside and classic on the outside. Our kids have been testing these backpacks for the last 12 months and they LOVE them. We hope you love them as much as we do!
Features:
- YKK Zipper - Color Matched to Backpack
- 2x Water Bottle Holders
- Pencil Slots
- Folder/homework/Laptop/iPad Padded Pocket
- Outer Space Internal Design
- Padded Shoulder Straps + Padded Back
Returns
We accept returns of unused products in brand new condition with all tags and original packaging within 30 days of date received. Gift cards are not returnable items.
Please contact us regarding your return. To complete your return, we require a receipt or proof of purchase and will provide you with instructions prior to sending items back. There are certain situations where only partial refunds are granted. Any item not in its original condition, is returned beyond 30 days after delivery, is damaged or missing parts for reasons not due to our error is non-returnable.
Refunds
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 days.
Late or missing refunds
If you haven’t received a refund yet, first run through the list of troubleshoots.
- Contact your credit card company, as it may take some time for your refund to officially be posted.
- Contact your bank. Often times there is a processing period before the refund will be posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@captainsillypants.com.
